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Shift Manager: Secure Solutions SA

Job Reference: G4S/TP/417747/22
Location: Cape Town, Matroosberg
Employer: G4S Region: Sub-Saharan Africa
Closing Date: June 4, 2013
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice. Job Introduction:
G4S Secure Solutions (SA), a leading global integrated security solutions company, has a vacancy for a Shift Manager based in Cape Town .

Reporting to Contract Manager and Ops Manager, the Shift Manager coordinates the provision of contractual ad hoc security services to customers, in compliance with NKP, Aviation, Health and Safety legislation, company policies and procedures, to ensure achievement of operational and financial requirements.

The position requires at least 2-3 years aviation experience within a security operational management environment. AVSEC, NKP and fire-arm competency experience will be essential. The successful incumbent is a self starter with a proven track record in maintaining aviation compliance, company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.


Role Responsibility:
Effective co-ordination of operations in compliance with legislation and G4S policy.

Management of absenteeism and deployment of personnel to cover posts in compliance with ACSA posting sheet, WAG 1 documentation, CAA and customer permit requirements.

Ensuring pro-active incident handling and reporting (also emergency protocol) in compliance with health and safety requirements.

Allocation and distribution of rosters ensuring supervision and daily inspectionin line with aviation requirements.

Conduct and schedule on on-site training and induction for current and new employees in terms of aviation requirements:

-Airside induction

-Dangerous Goods (DGR)

-NKP & Fire-arm

-Aviation Vehicle Operators Permit (AVOP)

-Aviation Security (AVSEC)

Conduct site visit and inspections in terms of Aviation compliance, NKP site, fire-arm and permit requirements, focusing on the application of site instructions, customer instructions and G4S Policy.

Co-ordinate and control the allocation and inspection of deployment vehicles following the required aviation operating permit clearance and driver competency requirements.


Effective management of the financial performance of the contract

Ensure effective cost control and inspections occurs in respect of all site assets and communication tools, including vehicles, equipment, uniform, safety equipment, reflector jackets, fuel, cellphones, and expenses.


Maintenance of required standards of employee performance and behaviour on the Aviation contract

Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented in line with customer key performance areas and exception penalties where necessary.

Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

Ensuring that all disciplinary actions and incapacity procedures with customer permit revocation rulings are conducted in compliance with Aviation requirements, Company policies and procedures.

Administration and assistance with employee pay queries.

Ensure the implementation of client instructions where necessary and requested to improve security standards.



The Ideal Candidate:

Minimum qualification / certifications

Minimum Matric and / or Grade 12 equivalent

Driver’s Licence code 8 with a minimum of 2 years driving experience

PSIRA Grade A certification

Registered Security Service Provider

Minimum 2 years’ experience in security management

NKP certifications

Fire-arm competency

First Aid Level 1

Health and Safety certification



Training Accreditations and associated competencies:
Aviation Security certification, medical clearance, airside induction, airside vehicle operators permit, dangerous goods regulation, NKP, fire-arm competency, health and safety representative and first aider certification to be completed with regular refresher training interventions.We welcome applications from all suitably qualified candidates, but SA citizens or those with a valid SA work permit, will have a distinct advantage.

Knowledge Skills Attributes

AVSEC Cat 3 legislation

NKP and Fire-arms control Act

Dangerous Goods regulation

South African security legislation

G4S Operational Policy and procedures

G4S HR Policy and procedures

Health and Safety legislation

Managing Professionally

Leading People

Conflict Management

Communication (written and verbal) high proficiency

Supporting and Working with Others

Incident and discipline handling

Delivering Performance

Customer Thinking

Dealing with changing circumstances

Work under pressure

Customer care and relations


We welcome applications from all suitably qualified candidates, but SA citizens or those with a valid SA work permit, will have a distinct advantage


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