Tactical Support Officer

Employer: G4S
Job Reference: G4S/TP/632741/213
Location: Port Shepstone
Closing Date: June 3, 2013
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice. Job Introduction:
G4S Cash Solutions has a vacancy for aTSO based at the Port Shepstone branch.

Role Responsibility:

KPA	PERFORMANCE STANDARDS
Security at the Premises	·         Ensure that existing security procedures are maintained at all times ·         Ensure highest level of access control at property and building perimeters and internal security areas ·         Ensure that loading procedures are strictly adhered to at all times ·         Ensure maintenance of perimeter fencing, walling and lighting ·         Conduct regular after hour security checks of the premises and gate guards ·         Assume key holder responsibilities on a rotary basis a directed by the Branch Security Officer ·         TSO must re-seal all defected/damaged consignments in CMC with relevant party under camera
2.       Vehicles ,Equipment and Standard Operating Procedures	·         Ensure that equipment used by operational staff is correctly utilized and in sound working condition ·         Responsible for the issuing and control of firearms, ammunition and seals to Crew ·         Maintain an accurate Firearms and Ammunition and Kit register ·         Ensure that all firearms have current licenses and firearm permits ·         Control the issue of identity documents, firearm permits and HHT and maintain a register thereof ·         Ensure that security systems and procedures laid down in standing orders in respect of banking halls (3rd men) pay out services and standby guard services are strictly adhered to ·         Ensure that all armored vehicles are checked before leaving he Base and such checks are recorded ·         Provide armed escort services to armored vehicles as determined from time to time by the BSO ·         Conduct departmental or criminal investigations as directed from time to time by the BSO
3.       Management of Staff	·         Ensure that the image of the Branch and Company is maintained at the highest level possible and that the moral and security awareness of staff is maintained ·         Ensure that vehicle crew adhere strictly to all security measures and maintain a high level of systems and procedures while operating within a Mobile operation, Walking operations and bank and client contact.

The Ideal Candidate:

• Grade 12/Matric Certificate
• Computer literate
• Familiar with report writing and accidents reports
• SIRA Grade B certification and registration
• CIT training and certification
• A minimum of three years’ experience in CIT operations is preferable
• Previous experience as a TSO would be an advantage.
• Having knowledge of the MDS interlocking system and the basic repair thereof would be an advantage.
• Knowledge of CPC’s and vehicle interlocking systems
• Knowledge of ISO quality management and its requirements
• A valid driving licence, preferably (Code 10)
• Firearm competency

Knowledge	Skills	Attributes
Knowledge of G4S standard operating procedures Customer Service and liaison Strong risk management and investigations	Computer literate - ability to work on Excel, MS Outlook, Word Communication (written and verbal) Sharing and cooperating Customer Thinking Leading people	Work under pressure Dealing with changing circumstances Attention to detail Delivering great customer service

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