Location: Pinetown
As the Regional Armed Response Manager you are responsible for the complete operational functioning of the Armed Response department in an efficient and professional way.
· Attend management meetings and reviews as required
· Conduct operational meetings on a daily basis
· Compile, change and manage all areas on a monthly basis
· Compile reports on a weekly and monthly basis
· Keep standard operating procedures up to date and ensure that these policies are adhered to on a daily basis
· Control budget on a daily basis
· Approve and control all purchases on a daily basis
· Approve all new employment as required
· Keep track of all disciplinary hearings on a weekly basis
· Conduct all disciplinary hearings as required
· Assess training needs on a continuous basis
· Ensure the full deployment of personnel and vehicles
· Continuously analyse and review the setup of clusters
· Ensure compliance to SOP’s on a daily basis
· Ensure regular meetings with minutes
· Ensure budget control
· Ensure compliance with training program & firearm licenses
· Ensure that recruitment, awards, promotions & timesheets are submitted according to standard
· Ensure that statistics are up to date and available to required parties
· Nominate employees to undergo training as required
· Conduct performance appraisals
· Check and control PSIRA registrations on a monthly basis
· Manage and control firearm licenses on a monthly basis
· Grant increases according to performance on a yearly basis
· Grant bonuses according to performance on a monthly basis
Safety Standards:
· Schedule for leave (Annual/sick/compassionate/study)
· Time sheets and booking overtime as required
· Interviewing potential candidates for employment
· Monitoring/Coaching/Assisting/Developing of staff to continually better themselves
· Take direct responsibility for the department
· Ensure that feedback is given to all staff timeously
· Execution of all corrective actions to prevent the re occurrence of incidents
· Ensure compliance with disciplinary code
· Ensure mentoring/coaching of staff for succession planning
· Ensuring the safety and welfare of all staff
· Ensuring that all staff are trained to required standards
· Ensure work is done in accordance with company rules and procedures
· Ensure that all instructions are carried out
· Ensure full staff compliment
· Conduct reviews on all shooting incidents, injuries and motor vehicle accidents..
· Ensure that Supervisor/s enforce strict discipline
Client Liaison:
· Receive and investigate client complaints
· Ensure non-occurrence of same problems
· Give full feedback to clients where necessary
· Ensure complete investigations
· Ensure feedback to clients
Administration:
· Daily, weekly, monthly reports
· Time sheets
· Ensure all admin is up to date and according to standard
Staff Turnover:
· Manage staff turnover
· Staff morale
· Discipline
· Ensure turnover reasons are known and addressed
· Ensure disciplinary code is adhered to
General:
· Have expert knowledge about all facets pertaining to your position
· Keep your workstation/office neat and tidy at all times
· Not abuse company telephone for private calls
· Attend all required meetings and training sessions
· Ensure that all staff are adequately trained for your area
· Ensure that all KPIs are maintained
Competencies (Technical & Behavioural)
· Integrity and trust
· Action orientated
· Interpersonal savvy
· Business acumen
· Approachability
· Problem solving
· Drive for results
· Attention to detail
· National Senior Certificate - Grade 12
· Security Management/General Management qualification (or studying towards) or equivalent is advantageous
· PSIRA Registered Grade B
· Valid Driver’s license
· Management experience (Minimum 5 years)
· Computer Literacy essential (MS Office, advanced Excel, PowerPoint)
· Listener experience advantageous
· Excellent communication skills
Provident Fund
Medical Aid
13th Cheque
Incentives and Allowances
Please refer to PNet in your application
APPLY NOW
As the Regional Armed Response Manager you are responsible for the complete operational functioning of the Armed Response department in an efficient and professional way.
· Attend management meetings and reviews as required
· Conduct operational meetings on a daily basis
· Compile, change and manage all areas on a monthly basis
· Compile reports on a weekly and monthly basis
· Keep standard operating procedures up to date and ensure that these policies are adhered to on a daily basis
· Control budget on a daily basis
· Approve and control all purchases on a daily basis
· Approve all new employment as required
· Keep track of all disciplinary hearings on a weekly basis
· Conduct all disciplinary hearings as required
· Assess training needs on a continuous basis
· Ensure the full deployment of personnel and vehicles
· Continuously analyse and review the setup of clusters
· Ensure compliance to SOP’s on a daily basis
· Ensure regular meetings with minutes
· Ensure budget control
· Ensure compliance with training program & firearm licenses
· Ensure that recruitment, awards, promotions & timesheets are submitted according to standard
· Ensure that statistics are up to date and available to required parties
· Nominate employees to undergo training as required
· Conduct performance appraisals
· Check and control PSIRA registrations on a monthly basis
· Manage and control firearm licenses on a monthly basis
· Grant increases according to performance on a yearly basis
· Grant bonuses according to performance on a monthly basis
Safety Standards:
· Schedule for leave (Annual/sick/compassionate/study)
· Time sheets and booking overtime as required
· Interviewing potential candidates for employment
· Monitoring/Coaching/Assisting/Developing of staff to continually better themselves
· Take direct responsibility for the department
· Ensure that feedback is given to all staff timeously
· Execution of all corrective actions to prevent the re occurrence of incidents
· Ensure compliance with disciplinary code
· Ensure mentoring/coaching of staff for succession planning
· Ensuring the safety and welfare of all staff
· Ensuring that all staff are trained to required standards
· Ensure work is done in accordance with company rules and procedures
· Ensure that all instructions are carried out
· Ensure full staff compliment
· Conduct reviews on all shooting incidents, injuries and motor vehicle accidents..
· Ensure that Supervisor/s enforce strict discipline
Client Liaison:
· Receive and investigate client complaints
· Ensure non-occurrence of same problems
· Give full feedback to clients where necessary
· Ensure complete investigations
· Ensure feedback to clients
Administration:
· Daily, weekly, monthly reports
· Time sheets
· Ensure all admin is up to date and according to standard
Staff Turnover:
· Manage staff turnover
· Staff morale
· Discipline
· Ensure turnover reasons are known and addressed
· Ensure disciplinary code is adhered to
General:
· Have expert knowledge about all facets pertaining to your position
· Keep your workstation/office neat and tidy at all times
· Not abuse company telephone for private calls
· Attend all required meetings and training sessions
· Ensure that all staff are adequately trained for your area
· Ensure that all KPIs are maintained
Competencies (Technical & Behavioural)
· Integrity and trust
· Action orientated
· Interpersonal savvy
· Business acumen
· Approachability
· Problem solving
· Drive for results
· Attention to detail
· National Senior Certificate - Grade 12
· Security Management/General Management qualification (or studying towards) or equivalent is advantageous
· PSIRA Registered Grade B
· Valid Driver’s license
· Management experience (Minimum 5 years)
· Computer Literacy essential (MS Office, advanced Excel, PowerPoint)
· Listener experience advantageous
· Excellent communication skills
Provident Fund
Medical Aid
13th Cheque
Incentives and Allowances
Please refer to PNet in your application
APPLY NOW
