Location: Angola
Package Description: Market Related Remuneration Package
Role Responsibility:
Effective management of the regional financial performance
Values applicable :
• Performance
• Collaboration & Teamwork
Revenue Growth :
• Organic Growth achieved against budget
• Escalations achieved against budget
Gross Margin Improvement :
• Direct Labour control / % improvement 6 monthly
• Direct Other cost reduction / % improvement 6 monthly
• Contract profitability against budget
Pbita improvement / budget achievement :
• Escalations achieved against budget
Overhead cost control :
• Overhead % compared with budget
• Overhead cost reduction 6 monthly
• Number of claims / claim value reduction 6 monthly
Manage the Region’s cash flow :
• DSO management / reduction 6 monthly
• Debt increase beyond 60 days
• Bad debt movement into 180 days
• Capex spent vs. budget
Effective management of staff with region Effective Organisation
• Regional organisational structure staffed,
• Allocation of tasks,
• Job descriptions complete
• Six monthly appraisals, training needs analysis and schedule
• Staff turnover analysis, reduction of staff turnover 6 monthly
Staff Development :
• Succession Planning in place, updated and practiced
• Employment equity % achievement vs. targets
Staff matters :
• Number of pay queries resolved, unresolved, movement up/down compared 6 monthly
• Disciplinary cases / dismissals reduction 6 monthly
• CCMA cases reduction 6 monthly
Effective management of operations Customer Focus :
• Retention and customer satisfaction ratings improved
• Proportion / % of contracts lost reduced
• Proof of contact / meeting schedule with customers on all levels of management (Sup / CM / CSM / Ops Mng / ROD)
Quality of Service :
• Quality Audit rating, correction plan in place and implemented
• Utilisation of Ops Procedure Manual on Contract, CM, CSM and Ops
Manager levels
• Contracts % SLA’s in place and signed – 6 monthly improvement
Shared Best Practice :
• Specific examples of implementation of BP from other regions
Effective management of business development function
Effective management of Systems Business / Systems Business Development. Marketing
Plan :
• In place and integration with National level marketing
• Identification of top 5 competitors
• ID top 3 contracts targeted 6 monthly
Progress / success re new business achieved vs. budget on a 6 monthly basis
ISS / Systems progress vs. target turnover measured 6 monthly
Minimum margin %’s achieved wrt systems business
Project management of all new business registered on Access
The Ideal Candidate:
Minimum qualification
B.Com (or equivalent) qualification an advantage
PSIRA Grade A (Registered Security Service Provider)
Minimum 5-10 years’ experience in management
Competencies:
Knowledge
• South African security legislation
• G4S Operational Policy and procedures
• G4S HR Policy and procedures
• Health and Safety legislation
Skills
• Leading People
• Managing Professionally
• Managing Conflict
• Communication (Written and Verbal)
• Negotiation
• Awareness of Market Environment
• Delivery Strategy
• Financial Skills
• Computer Literacy
Attributes
• Customer Thinking
• Collaborating and Co-operating
• Relationship Building
• Innovation
We are committed to employing Africans for Africa which would give preference to local Angolan citizens.
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