Employer: Fairmont Hotels & Resorts
Location : United Arab Emirates
Location : United Arab Emirates
CCTV OperatorAt Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a CCTV Operator, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination. Hotel Overview: Located on the east coast of the United Arab Emirates with sweeping views of the Gulf known for its natural beauty set against the backdrop of the historic Hajar Mountains. The hotel consists of 180 rooms and residences, along with a marina and beach club Summary of Responsibilities: Reporting to the Assistant Safety and Security Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging serviceTo operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedure, legislation and Fairmont Fujairah code of practice/ethics.
To liaise with the police, service providers and internal concerned departments to ensure that appropriate use of the system.
To include all evidential records and witness statements to a standard acceptable to the rules of evidence.
To record all events and actions taken in a clear, legible and accurate written occurrence book supported by the dedicated Fairmont standards format.
To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enqires.
To report equipment failure to the security supervisor to maximize operation of the system.
To maintain a secure system for providing data in accordance with the regulations set up by PSBD (Private Security Business Department) and to ensure the security of the control room and equipment is maintained at all times.
To maintain the provision of information required by the Security Supervisor/Security Assistant Manager and Security Manager and to assist the monitoring of the CCTV system in accordance with PSBD regulations and the continuity and admissibility of evidential material.
To support security Manager and assistant security Manager by providing monitoring of the maintenance agreements to ensure full provision of the system.
To be aware of your responsibilities in terms of health and safety including appropriate health and safety training.
To ensure that you approach your duties taking into consideration Fairmont gentle service.
Conduct regular checks on all “field” officers to assure they are alert and carrying out their duties efficiently and effectively
Assist in conducting investigations and prepare accompanying investigation reports for cases which occur within the Hotel involving:
Criminal acts, losses or accidents caused to lives and properties
Staff misconduct
Cases affecting guests or staff that are of concern to Management
Surveillance of hotel staff:
Ensure that they abide by House Rules
Keep tag on movements of staff who are classified as suspects under investigations Qualifications:
Minimum 2 years’ experience in a similar capacity in a 5 star hotel
Knowledge of operation of the CCTV system
PSBD CCTV Operator License
Previous experience in a Security role required
Computer literate in Microsoft Window applications required
Certification in CPR First Aid required
University/College degree in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to):
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements:
Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation. Work Travel : No
Closing Date : 10.Dec.2016, 4:59:00 AM
